How do I pay?
All prices displayed are in New Zealand dollars and inclusive of GST. Payment can be made by Credit or Debit Card (Visa or Mastercard), Shop Pay, or by using the Afterpay service.
Do you have a showroom I can visit?
How do I contact you?
I don’t know which product is right for me, can you help?
If you would like help finding the right product for your vehicle, feel free to give our team a call to discuss your needs.
Phone 09 427 8294
I want a particular product but can’t find it on your website?
We have access to the full range of products available from the brands we represent, but not all are listed on the Force4 website.
What is a pre-order?
A ‘pre-order’ allows you to buy items that may not be in stock at the time you place your order. You will be charged for the pre-ordered item at the time of purchase. We will get in touch with you once we have an ETA on when your pre-ordered items will be available.
We will dispatch all items on your order once all items are available to ship.
Can I cancel my pre-order?
You may cancel your order any time prior to shipping for a full refund back to your card. Please email or call us as soon as possible.
How much will shipping cost?
Shipping costs vary depending on destination, size, and weight. Shipping costs are calculated on a per-order basis, and you will be able to see the cost before placing your order.
When will my order arrive?
If the item you order is in stock, it will typically be delivered between 2-7 days from the date of dispatch. Orders are usually dispatched within 24 hours of receipt.
If your order includes pre-order items, then we will dispatch your order once all items are available to send. If you would like in-stock items sent immediately, please contact us to arrange as an additional freight charge may apply.
We will contact you to confirm the expected lead time for any pre-order items.
Can I pick up my order from Force4?
Pickup from Force4 is not currently available.
What should I do if something is wrong with my order?
Something not right? View our Returns Policy to see what to do if your order is damaged, faulty, or incorrectly supplied.
How do I return a product to you?
For information on how to return product see our Returns Policy.